Posts tagged ‘vmware-statsmonitor’
After updating vCSA to 6.7 U2 or higher, unable to log into the VAMI page- “Invalid Credentials” or “Unable to Login”
We recently had a situation , where we were not able to login to VAMI Page of the VCSA . As it was continuously providing the unable to login error. However , we know that the password is correct.
When we logged in to the SSH of the VCSA , we noticed that the applmgmt service is not started. We had to manually start it. Then the login to the VAMI got restored. However , when the appliance is rebooted the same issues pops up again. So ,we followed the VMware KB #68149(https://kb.vmware.com/s/article/68149) , but no success.
Finally , we decided to contact the VMware support and the resolution was very quick . It was due to sqlite DB used by the vmware-statsmonitor serivce(In our case , when we reboot the VCSA both the statsmonitor & applmgemt services were not coming up). The DB was reaching around 500 MB in size. The resolution was simple , he moved the DB file to a temporary location and restarted the vmware-statsmonitor service. We noticed a new appliance_stats.sqlite file got created in the same path /var/vmware/applmgmt/.
The DB file is located in /var/vmware/applmgmt/appliance_stats.sqlite.
We rebooted the VCSA and confirmed that we can login to the VAMI successfully.
Please note that this process will remove the previous stats collected on the VCSA.
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